The second-hand marketplace Users Express Frustration Over Sizing Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Social Media Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The company said the revised method more closely matches other platforms.
It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.